Businesses looking to revamp their corporate communication systems are turning to VOIP, voice over internet protocol, for their business phones and communication solutions to maximize market reach and minimize costs. Industry surveys indicate that many organizations are considering a switch to new VOIP business phone system. One survey reported 82% of their respondents were considering the move to VOIP business phones. Industry experts anticipate that VOIP unified communication revenue will reach $4.8 billion by 2015.

Businesses looking to reduce overhead and maintain productivity are utilizing VOIP services. The primary benefit is employee mobility. VOIP services provide a crucial link between the main office and offsite employees through video liking, email communications, and business phones.

With this new virtual office, not only are companies reducing IT and office infrastructure costs, as an added bonus they are providing an environmentally friendly employee option – less commuting and electricity output equals a greener office.

VOIP also provides a way to connect large numbers of users at multiple sites. Business phones can be answered anywhere, a new feature not found with traditional phone systems. In addition, VOIP business phones also maximize exposure in the marketplace. Companies can make and receive calls across the United States and globally, at a relatively low cost. Since the phones can be answered at any site and international calls can be made at a reduced rate, a business can enter a new market environment that might prove to be cost prohibitive under traditional business phone models. Reports from users indicate significant call savings. NetworkWorld provided a case study of one company who saved $20,000 per month by switching to a new VOIP business phone system. The company also gained videoconferencing and ERP capabilities in the process.

Businesses looking to make a change in business phones need to consider the costs for investing in the new technology and determine if it will be a good fit for the company. Assessments of a company’s readiness should include a review of the network capabilities and an analysis of employee productivity.

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